The news: Albertsons added a travel perk to its loyalty program, joining retailers that are extending membership benefits beyond core offerings in a bid to boost sign-ups and engagement.
The opportunity: The addition of the travel booking function gives Albertsons an opportunity to stand out among grocers—as well as to boost its retail media business.
Our take: Loyalty programs increasingly serve dual functions for retailers. Not only do they help reward and retain customers, but they are also an invaluable source of consumer data that can power companies’ retail media strategies.
By enhancing the value of its loyalty program—and extending those perks to free members—Albertsons can make inroads with both customers and advertisers.
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