The situation: The signs continue to mount that the days for Amazon Fresh, the mass-market grocery concept, may be numbered as the retail giant sharpens its focus on growing online sales and expanding Whole Foods’ footprint.
Zooming in: Following the shuttering of several stores in the US and all UK locations, Amazon CEO Andy Jassy said on the company’s earnings call that while it has “talked a lot about having a larger mass physical presence,” it is continuing “to experiment with various formats”—without commenting about Fresh’s future.
Our take: Amazon’s apparent pivot from its push into large-format grocery stores can be viewed two ways.
Jassy appears to be making a strategic bet that if customers who already buy middle-aisle staples like shampoo or pet food can also add perishables such as milk and eggs to the same cart—and receive them within hours—it could reshape consumers’ weekly in-store grocery stock-up habit. That shift would be significant, since 57% of grocery shoppers still make most of their purchases in physical stores, and it could also spare Amazon the steep costs of acquiring or building a large network of brick-and-mortar locations.
At the same time, Amazon remains committed to expanding its upscale Whole Foods brand, including the rollout of smaller-format Whole Foods Market Daily Shop locations.
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