The trend: Domino’s and Pizza Hut both recently refreshed their brands.
Why now? Both makeovers are evolutionary, not revolutionary, which is the right approach for brands that want to modernize their look without alienating customers. As Cracker Barrel’s recent botched rebrand showed, that balance is easier said than done.
However, the two pizza chains are approaching these changes from different positions.
Our take: Brand refreshes tend to be contagious. Once one major player makes a change, the rest usually follow, which is why it’s smarter to move first than risk falling behind. That’s especially true in competitive categories like pizza, where brands fight for every bit of attention. When a big name updates its look, it resets what consumers expect almost instantly. What once felt familiar can suddenly seem dated, pushing rivals to react or risk looking out of touch.
But not all refreshes are created equal. The challenge is making sure the new look actually feels modern and forward-looking—not just different for the sake of it. A strong refresh balances familiarity with freshness. It nods to the brand’s roots while looking ahead, proving that the brand knows how to change just enough to stay timeless.
Go further: Listen to the recent episode of “Reimagining Retail” “How (Not) to Rebrand.”
You've read 0 of 2 free articles this month.
One Liberty Plaza9th FloorNew York, NY 100061-800-405-0844
1-800-405-0844sales@emarketer.com