The data point: Quick-service restaurants (QSRs) are no longer seen primarily as budget-friendly dining.
The context: That changing perception reflects a very real pricing trend.
Our take: As inflation erodes fast food’s traditional value proposition, QSRs must sharpen their brand strategy or risk alienating diners. Brands that lean into indulgence and novelty can help position meals as a “treat,” while doubling down on affordability with compelling promotions and budget-friendly meal deals can reengage price-sensitive consumers. Striking that balance is key: 1 in 3 consumers say they’ve changed their go-to fast food or fast-casual chain in the past year, with better food (46%) and better value (40%) driving those shifts, per a Tillster consumer survey.
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