GenAI User Forecast 2025

GenAI Goes Mainstream as a Foundational Technology for the Digital Marketplace

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GenAI will reach about 51% of US internet users by 2029 as growth stabilizes, with search dominating use cases and Gen Z leading adoption. Amid rising competition from Google and others, ChatGPT will maintain dominance. Brands must adapt to AI-mediated customer relationships.
Table of Contents

GenAI is shifting from explosive growth to mainstream adoption, with about 163 million users expected in the US by 2029. Younger demographics lead adoption as search behaviors evolve and platform battles move into new territory.

Key Question: How is the rapid adoption of genAI reshaping consumer-brand interaction?

Key Stat: GenAI's rocket-ship trajectory will level off from 9.8% to 5.8% in yearly gains between 2026 and 2029, respectively.

authors

Jacob Bourne

Contributors

Vladimir de Leon
Chart Editor
Eleni Digalaki
Delfina Huergo Bensadon
Madan Kumar
Copy Editor
Wendy Malloy
Director, Reports Editor
Oscar Orozco
Senior Director, Forecasting
Carina Lamb
Matt Torpey
Senior Chart Editor
Emman Velasco
Chart Editor
Yoram Wurmser
Principal Analyst
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