Global Retail Ecommerce Forecast 2023

Welcome to the Slower-Growth New Normal

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About This Report
Ecommerce sales worldwide grew at the slowest rate on record in 2022. Although 2023 is in line for a rebound, it won’t be a major spike. The era of annual double-digit booms is over, but several countries will still produce standout growth.
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Executive Summary

Ecommerce growth around the world has decelerated precipitously since the pandemic-driven boom of 2020. Last year, digital shopping lost ground to brick-and-mortar in several major markets. This year will be slightly better for digital retailers, but the boom times of the 2010s are not coming back.

Key Question: Following years of volatility, how will ecommerce fare globally and country by country over the next few years?

KEY STAT: Retail ecommerce sales worldwide will grow by 8.9% this year. After over a decade of ecommerce growth vastly outperforming overall retail sales growth, the gap between the two will be much reduced going forward.

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About This Report
Ecommerce sales worldwide grew at the slowest rate on record in 2022. Although 2023 is in line for a rebound, it won’t be a major spike. The era of annual double-digit booms is over, but several countries will still produce standout growth.
Table of Contents

authors

Ethan Cramer-Flood

Contributors

Oscar Bruce Jr.
Senior Forecasting Analyst
Daniel Decea
Researcher, Financial Services
Zach Goldner
Forecasting Analyst
Brian Lau
Forecasting Analyst
Andrew Lipsman
Principal Analyst, Retail & Ecommerce
Andrew Spink
Forecasting Analyst
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