The trend: Doctors could attract more patients by responding to online reviews, according to a report from rater8 that surveyed 1,008 US adults in December 2024.

The topline data on patient reviews: Most consumers rely heavily on other patients’ reviews but don’t write their own unless prompted by a physician.

• 84% of patients say they check online reviews before choosing a new healthcare provider; 51% read at least six reviews before deciding.