Oracle adds AI to patient portals to demystify health records

The news: Oracle’s new AI-enabled patient portal will enable patients to better understand their medical records.

Zooming in: The patient portal is connected to Oracle Health’s electronic health record (EHR) system used by doctors and hospitals. For context: Oracle Health, formerly Cerner, is the second-largest EHR vendor after Epic Systems.

  • The AI portal, built on OpenAI’s technology, will let patients ask questions and get plain-language explanations about lab results, diagnoses, and treatment options.
  • It can also help patients draft messages to their healthcare provider and schedule follow-up appointments.

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