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About
Payments and Digital Commerce Platforms 2023
How Platforms Are Harnessing Payments to Spur Growth
Digital commerce platforms are expanding beyond helping businesses build, manage, and scale their online stores to providing payments solutions. This is a boon to platforms and their payment provider partners, which both benefit from enhancing platforms’ merchant relationships and building new revenue streams.
Key Question: How is digital commerce platforms’ embrace of payment processing contributing to their overall growth?
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KEY STAT: US digital commerce platforms’ gross payment value will increase 9.0% in 2023—capturing an increasingly higher share of their retail ecommerce sales, even as sales growth falls below pre-pandemic levels.
authors
Jaime Toplin, David Morris
Contributors
- Eleni Digalaki
- Principal Analyst
- Chris Keating
- Director, Research
- Wendy Louie-Lam
- Senior Forecasting Analyst
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