The insight: Retail buyers are leaning on AI and earlier ordering to prepare for a highly uncertain holiday season, according to a new survey by Deloitte.
AI’s helping hand: A strong majority—78%—are using AI tools to optimize their buying activities. The shifting tariff environment is fueling adoption: Around three-quarters are using AI to help address trade policy challenges.
Glass half full: Despite caution about the consumer environment, the retail buyers surveyed by Deloitte are largely optimistic. Three-quarters expect sentiment to improve as the holidays approach, and they expect sales to grow 4.5% YoY—a significantly cheerier outlook than our own forecast.
Part of that confidence may reflect buyers’ sense that they have things under control—for now.
Our take: Suppliers have done what they can to ensure shelves are stocked this holiday season. But that may not be enough to tempt wary shoppers: We expect holiday sales growth to decelerate sharply to 1.2% this year as tariffs test buying behaviors and weigh on confidence.
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