The insight: Retailers’ return strategies play a crucial role in managing the impact of tariffs. Efficient reverse logistics processes can help maximize companies’ existing inventory and reduce buying costs—vital savings at a time when nearly every overseas order carries a minimum duty of 10%.
Buried by returns: Speed matters, but many retailers currently struggle to manage the rising tide of returns. These aren’t just weighing on companies’ bottom lines, but they’re also starting to clog the in-store experience as more shoppers are pushed to return items in person.
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