The news: Yelp is putting AI to work—not just to help people find businesses, but to help businesses run more efficiently. 

• Currently in early preview, its latest update will have an AI-powered call answering system tackling missed reservations and spam calls and supporting overwhelmed staff, per Engadget.
• For customers calling a busy restaurant listed on Yelp, the AI takes the lead by answering questions and making reservations while proactively adding guests to a waitlist.