The data: Consumers are approaching the holiday season with restraint: 27% of US adults expect to spend less from October to December, while just 22% plan to spend more, per a July survey from Experian and ad platform GroundTruth.
Hybrid shopping is becoming the norm. Eighty percent of consumers favor the in-store experience, per GroundTruth, and nearly 40% of US shoppers will split their purchases evenly between online and in-store. Just 8% will shop exclusively online and 8% exclusively in-store. The message: While online shopping leads for convenience, the physical experience helps seal the purchase.
Why it matters: The Experian survey jibes with other research indicating that economic uncertainty and rising living costs will lead shoppers to keep a close eye on their spending this holiday season. That means holiday sales gains will be limited. The current budget stalemate in Congress could pose another threat to consumers if the shutdown is prolonged.
Implications for retailers: Discounters and value-oriented retailers should be well-positioned to draw holiday sales from consumers. Still, retailers chasing growth during the make-or-break holiday season will need to drive and reward value-seekers.
That means their marketing must be aligned with shopping behaviors.
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