How Adobe and MLB are using AI marketing tools to reshape the ballpark fan experience

The news: Adobe and Major League Baseball (MLB) are expanding their multi-year partnership in the latest push to integrate genAI into the core of the fan experience. 

The deal—which also makes Adobe the presenting sponsor of MLB’s Opening Day from 2026 to 2028—moves beyond backend data integration and places AI-driven personalization and creativity at the center of MLB’s fan-facing marketing strategy. 

“Adobe solutions will drive the personalization of digital content and real-time offers that enhance the gameday experience,” Rachel Thornton, CMO Enterprise at Adobe said in a press release.

Zooming in: The expanded partnership equips MLB with a suite of Adobe’s latest enterprise AI tools geared to solve the modern marketing dilemma: producing personalized content at scale and in real time with the following tools:

  • Adobe GenStudio for Performance Marketing will streamline MLB’s content supply chain, allowing for rapid creation of on-brand campaign variations across all digital channels. 
  • Adobe LLM Optimizer will be used to manage and optimize MLB’s presence within AI-driven search and chatbot interfaces, ensuring the league remains visible in this emerging discovery landscape. 
  • Adobe Firefly Services and Custom Models will allow MLB’s creative teams to accelerate asset production using genAI trained on the league’s iconic brand style to create content across channels.

Implications for brands: There have been a number of successful sports and creative tool partnerships to deepen fan engagement, such as Microsoft and the NBA personalizing fan experiences, and Canva’s partnership with the Philadelphia Eagles as design partner. 

Adobe itself has similar partnerships with the Premier League, the PGA Tour, and the National Women’s Soccer League (NWSL), indicating a growing trend of brand awareness through fan-focused tie-ins.

Adobe’s MLB partnership is distinct from Microsoft’s and Canvas’ deals because it embeds genAI into both the league's internal marketing operations and the fan's creative toolkit, resulting in a feedback loop between content production, consumption, and engagement.

  • The partnership could help boost Adobe’s brand presence to new audiences. Twelve percent of marketing and advertising professionals in North America are using Adobe Firefly, per Basis technologies, MLB-related brand recall could help it gain ground.
  • For brands, these high-profile collaborations serve as the ultimate proof of concept, transforming enterprise AI from an abstract innovation into a tangible, trusted utility by embedding it into the cultural habits and fandom of millions of consumers.

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