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Powering the Point-of-Sale
How Hardware and Software Trends Impact the Payments Ecosystem
The Payments Ecosystem 2024
The Key Trends Changing How Providers Compete for Customers and Transactions
Software reigns supreme at the point-of-sale (POS). With that preeminence comes a brisk pace of innovation that is broadening opportunities for POS providers to expand their offerings—even as hardware increasingly becomes a means to deliver software.
Key Question: How are payment providers affected by factors driving change at the POS?
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Key Stat: The US installed base of mobile point-of-sale (mPOS) terminals will grow at more than five times the rate of in-place hardware from 2023 to 2027, per our forecast. The role of mPOS in completing transactions at the customer's location continues to increase.
authors
David Morris
Contributors
- Suzy Davidkhanian
- Principal Analyst, Retail & Ecommerce
- Tiffani Montez
- Principal Analyst, Banking
- Amy Rotondo
- Director, US Research
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