Operations: Page 24
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Retail recorded nearly 40 CEO exits through July
Chief executive departures in the industry doubled compared to the same period last year, with exits announced from Target, L.L. Bean and others.
By Howard Ruben • Sept. 8, 2025 -
Barnes & Noble to acquire bankrupt Books Inc. for $3.25M
The California-based book chain would maintain its independent fleet of nine stores and join Tattered Cover in Barnes & Noble’s portfolio.
By Dani James • Sept. 8, 2025 -
Trendline
The direct-to-consumer landscape in retail
More mature brands are pursuing exit strategies and expanding their reach, while traditional retailers are increasingly shifting to a DTC model.
By Retail Dive staff -
Wayfair expands logistics offering to include multichannel service
Suppliers can now tap the furniture retailer’s CastleGate network as a 3PL alternative for big-and-bulky goods across their entire customer base.
By Kelly Stroh • Sept. 8, 2025 -
Walmart taps OpenAI for employee training
The mass retailer will debut training for employees in 2026 through a partnership with the company behind ChatGPT.
By Dani James • Sept. 5, 2025 -
Column
The Weekly Closeout: Skechers deal clears hurdles while Gap eyes store improvement
3G Capital will take the footwear brand private. Meanwhile, Gap Inc. CEO Richard Dickson sees work to do in brick and mortar.
By Retail Dive Staff • Sept. 5, 2025 -
Best Buy, Uber Eats partner on same-day delivery, scheduled drop-offs
Shoppers can use the Uber Eats app to have electronics delivered from over 800 of the retailer’s locations.
By Tatiana Walk-Morris • Sept. 4, 2025 -
Gap Inc. bets big on beauty, accessories
At the Goldman Sachs Global Retailing Conference, Gap Inc. CEO Richard Dickson called these high-margin “sleeper categories” that its customers want.
By Daphne Howland • Sept. 4, 2025 -
Mattel restructures its brand leadership team
The reset includes adding two new roles: chief global brand officer and global head of dolls.
By Kaarin Moore • Sept. 4, 2025 -
Home Depot closes on GMS acquisition
The $5.5 billion deal to acquire GMS, which specializes in drywall, ceilings and steel framing, bolsters Home Depot’s pro offerings.
By Caroline Jansen • Sept. 4, 2025 -
Ulta expands globally with Mexico store openings
The beauty retailer debuted two locations in the country last month and says it is on track to open its first location in the Middle East this year.
By Dani James • Sept. 4, 2025 -
Target scales back on in-store fulfillment strategy
The retailer will take recent learnings about which stores are "built to fulfill" and apply it to up to 40 more locations by the year's end.
By Kelly Stroh • Sept. 4, 2025 -
Deep Dive
De minimis’ end: How shippers are adapting for peak season and beyond
Experts foresee hurdles in both pricing and logistics for importers that have relied on the duty exemption for sub-$800 goods.
By Max Garland • Sept. 4, 2025 -
Worldpay rewires for bot shoppers
The processor aims to prepare its merchant clients for the opportunities and risks of AI-driven agentic shopping.
By Lynne Marek • Sept. 3, 2025 -
Consumers want AI guardrails, but few business leaders have policies in place
More than one-quarter of customer experience leaders say their organization is ready to deploy agentic AI, despite having no governance policy in place, Genesys found.
By Michael Brady • Sept. 3, 2025 -
How to keep the ‘off’ in ‘off price’ in the tariff era
In order to make good on their value promise, TJX, Ross and Burlington are being hyper-vigilant about pricing across the industry.
By Daphne Howland • Sept. 3, 2025 -
Williams-Sonoma to launch AI-powered ‘culinary companion’
Meanwhile, the company has scaled its AI customer service assistant across its portfolio.
By Bryan Wassel • Sept. 3, 2025 -
Staples to bring optical centers to stores through Now Optics partnership
Through the tie-up, Stanton Optical will offer eye exams, prescription lenses and more in five of the office retailer’s locations.
By Howard Ruben • Sept. 3, 2025 -
Crocs appoints Nike alum as CFO
Patraic Reagan is stepping into the role following the resignation of Susan Healy.
By Grace Noto • Sept. 3, 2025 -
Nike to lay off less than 1% of corporate team
The cuts come after CEO Elliott Hill unveiled a strategy a few months ago to realign the company’s teams around key sports.
By Cara Salpini • Sept. 2, 2025 -
Claire’s scales back store closures to 300 following $140M buyout offer
The bankrupt mall chain had moved to shutter 700 locations and was mulling the liquidation of its entire 1,500-store fleet in North America.
By Daphne Howland • Sept. 2, 2025 -
Sycamore Partners closes Walgreens acquisition, splits retailer into 5 companies
Mike Motz has been named the CEO of Walgreens. He was formerly the chief executive of Staples U.S. Retail, a Sycamore portfolio company.
By Susanna Vogel • Sept. 2, 2025 -
‘We are firmly in growth mode’: Victoria’s Secret CEO
The company beat Q2 expectations despite hits from tariffs and a major data breach.
By Daphne Howland • Aug. 28, 2025 -
Dick’s sales growth continues apace in Q2
The retailer raised its full-year guidance ahead of its planned merger with Foot Locker, which reported a 2.4% sales decline in the quarter.
By Cara Salpini • Aug. 28, 2025 -
3 ways tariffs are impacting retailers
From pulling forward inventory to enacting cost increases, here are ways retailers are taking a hit from levies going into the second half of the year.
By Retail Dive Staff • Aug. 28, 2025 -
Retailers double down on AI despite reliability concerns
Over half of retailers expect most customer interactions will be handled by AI within five years, according to a Monday.com survey.
By Lindsey Wilkinson • Aug. 27, 2025