Generative AI (genAI) is making it easier than ever to create individualized banking experiences at scale. As banks and credit unions plan their personalization strategies, they need to understand the customer-facing areas where genAI can deliver the most value.

To take on retail media giants like Amazon and Walmart Connect, smaller networks need to constantly show what sets them apart and step up their media game.

59% of US consumers want details on costs and promotions from a commerce video ad, according to July 2024 data from the Interactive Advertising Bureau in partnership with Alter Agents. Nearly as many (58%) want clear product demos and details.

American Eagle sues Amazon for trademark infringement in fight against product dupes, knockoffs: The retailer accused the ecommerce giant of unauthorized use of its “Aerie” trademarks, which it said helped drive traffic and sales on the marketplace at American Eagle’s expense.

UK consumers see economic storm clouds ahead: That’s driving them to splurge on small luxuries such as high-end perfumes and cosmetics.

Auto insurance rates draw a candidate’s attention: The insurance industry ran a fact-check after former President Donald Trump promised to cut auto insurance premiums in half if elected.

What the Fed’s rate cut means for insurers: They’ll be thankful if rate cuts stimulate spending and tame inflation. But they’ll also be watching the long-term sustainability of returns in a lower interest rate environment.

At banks, insurance is back on the table: So-called “bancassurance” is becoming a thing again as neobanks bundle up and embed services for their customers’ convenience.

Trump puts retail theft back in the spotlight: The timing is curious given the growing evidence that retail theft rates have improved or stabilized.

AI-related litigation is likely to be ‘when,’ not ‘if’: Insurers’ risk mitigation efforts should reflect work by industry groups and regulators aiming to get ahead of problems.

Soaring GPU and data center demand could inflate costs and delay the benefits of AI expansion.

The company’s AI assistant aims to simplify sales and marketing processes and boost efficiency.

Instagram’s value wanes for publishers: Ad spend and content posting drop as WhatsApp Channels gains traction for direct audience engagement.

DirecTV and Dish Network attempt to claw back linear TV’s power: A proposed merger would create a pay TV giant that could help it in carriage negotiations.

CEOs’ politics impact their brands: Hastings’ endorsement triggers Netflix boycott, drawing parallels with Musk's controversies impacting Tesla and X.

YouTube’s record label clash echoes TikTok-UMG feud: Major artists are unavailable on YouTube and its music platform as a deal deadline approaches.

Kate Spade partners with Eloquii to reach plus size customers: The brand is making an effort to tap into the underserved market as size inclusivity efforts across the fashion industry run aground.

Despite low usage, Rabbit’s founder insists shipping AI products early is essential to compete in the tech space.

Newsom said the legislation focused too much on large models, ignored risks from startups, and could harm innovation.