Marketing

OpenAI added restrictions for ChatGPT users under 18, prioritizing safety over freedom for teen users. The changes are in response to growing legal and regulatory pressure surrounding AI chatbot risks to minors, per TechCrunch. By segmenting teen and adult experiences, OpenAI sets a precedent that forces advertisers to rethink how and where they engage with users. Age gating pushes marketers to balance reach with responsibility. Those who adapt early—auditing media buys, vetting AI tools, and leaning into ethical safeguards—will secure trust and minimize regulatory risk.

X has updated its NFL Portal for the 2025-26 season as sports discussions gain momentum on the Elon Musk-owned platform, with features aiming to get advertisers reinvested. X’s enhanced NFL Portal is a calculated effort to double down on one of its strongest differentiators to keep users engaged and advertisers invested: Real-time sports conversations.

On today’s podcast episode, we discuss our ‘very specific, but highly unlikely’ predictions for the end of 2025 and start of 2026. Whether Snap’s Spectacles will gain traction faster than Meta’s Ray-Bans have, if Netflix will start showing users shoppable product placement ads, and if TikTok will introduce a GenAI assistant to the app with commercial intent. Join Senior Director of Podcasts and host Marcus Johnson, Director of Reports Editing, Rahul Chadha, Senior Analyst, Max Willens, and Principal Analyst, Yory Wurmser. Listen everywhere and watch on YouTube and Spotify.

Brands and agencies are embracing generative AI (genAI) to create highly localized and personalized campaigns at scale. At a recent Automattic event, marketing leaders highlighted how new technology makes previously cost-prohibitive efforts feasible. The advertising industry has shifted from fear to fluency—recognizing that AI fills gaps and scales output but that people decide what resonates. While agencies two years ago feared AI would displace creative jobs, today, they see human craft as the element that gives AI-generated work meaning. For marketers, the strategy is to invest in AI tools but prioritize upskilling teams to direct them.

EMARKETER recently published, “From guesswork to greatness: How marketers are redefining effective creative at scale in digital advertising.” The report, created in partnership with TripleLift, analyzes findings from a June 2025 survey of 164 US marketing professionals about their approaches to creative effectiveness in programmatic advertising. This FAQ explores some key questions addressed by the report.

While dynamic pricing has been around for decades, Delta Airlines has recently come under fire for announcing that it would increase its use of generative AI for flight pricing from 3% to 20% of domestic flights by year-end.

EMARKETER recently published, “Influencer Marketing Budgets Are Growing, But Brand Safety Measures Are Falling Behind.” The report, created in partnership with Viral Nation, analyzes survey responses from 117 US marketers and reveals gaps between influencer marketing investment and brand safety practices. This FAQ explores some key questions addressed by the report.

Despite economic uncertainty, 77% of consumers plan to spend the same or more this holiday season, but their shopping timelines and behaviors are shifting. Klaviyo’s 2025 BFCM Forecast shows why brands must rethink peak-season campaigns with omnichannel and AI-driven personalization.

YouTube wants to be the home for both product discovery and ecommerce as it rolls out new shopping features across long-form videos and Shorts, per The Verge. Incoming additions include dynamic brand segments for swapping out sponsors, AI tagging of eligible products, and brand links in Shorts. YouTube is announcing new features—like shoppable masthead ads and text-to-video tools—at a breakneck pace, looking to capitalize on its growth across platforms. Brands should partner with both top creators and smaller influencers to boost discovery and purchases.

Google Chrome’s latest update embeds Gemini AI into the browser, giving users direct access to AI-powered research, automation, organization, and real-time security tools. Google is infusing its AI features into its most-used product a week after it avoided being forced to divest its browser. Imbuing Chrome with AI unlocks unprecedented volumes of user training data—an advantage no rival can replicate. This development, plus Gemini’s expansion into education, underscores a wider push to make Google’s AI as ubiquitous as its search engine.

MrBeast’s Feastables brand is under fire after the Children’s Advertising Review Unit (CARU) flagged multiple practices that may have misled children or mishandled their data. Concerns included undisclosed promotions in videos, a misleading “blind taste test” against European chocolates, sweepstakes that encouraged bulk purchases, and collection of under-13 data via pop-ups. The case signals a broader shift: influencer-led brands are now being held to the same advertising and disclosure standards as traditional advertisers, with potential regulatory and reputational risks for creators and partners alike.

Anthropic’s Claude AI is taking on competitors in a multimillion dollar ad campaign. The “Keep Thinking” campaign positions Claude as “the AI for problem solvers” and marks Anthropic’s first foray into brand marketing. The campaign is a necessary start to help Claude gain market share and boost its comparatively small user base, but it’s only the first step in a long journey ahead for Anthropic.

Google introduced new features for Demand Gen campaigns and said it will publish monthly, newsletter-style updates to keep marketers on track with the latest Demand Gen updates. Google is moving to chip away at advertisers’ black-box concerns by adding more visibility, measurement, and testing options into Demand Gen, signaling its push toward greater transparency and control for campaign performance.

On today’s podcast episode, we discuss which of the over 500 sessions will be the most interesting conversation at this year’s Advertising Week 2025 in New York. Join Senior Director of Podcasts and host, Marcus Johnson, Senior Director of Briefings, Jeremy Goldman, Analyst, Marisa Jones, and Senior Editor, Daniel Konstantinovic. Listen everywhere and watch on YouTube and Spotify.

USAA has topped Investor’s Business Daily’s 2025 “30 Most Trusted Financial Companies” ranking. The financial institution (FI) scored exceptionally well across nearly all trust attributes. This ranking reinforces the importance of not only financial soundness, which respondents ranked consistently as their most important factor influencing trust, but also of developing a deep understanding of your customers. And the work doesn’t stop there—it’s what FIs do with that understanding that matters.

UBS has issued a warning that there is a 93% chance of a US recession this year, per Moneywise. The prediction is based on data such as personal incomes, consumption, industrial production, and employment rates. When consumers feel stressed, they’re more likely to turn to advice that promises to fix their problems quickly. But much advice like this on social media is misleading—or downright dangerous financially. FIs are well positioned to combat misinformation and share more trustworthy advice via social media on navigating economic challenges. Advice could center around specific products.

JPMorgan Chase and Plaid have renewed their data access agreement, resolving a dispute that arose when the bank started charging fintechs for access to customer data, per PYMNTS. The new deal includes a pricing structure but reportedly won't result in new fees for Plaid customers. It’s noteworthy that JPMorgan and Plaid reached an agreement while the Consumer Financial Protection Bureau (CFPB) is still collecting public comments on a new iteration of its open banking rule. The agreement may influence the rule’s final outcome and encourage other financial institutions who are considering similar moves.

Samsung updated its Family Hub refrigerators to display ads on the Cover Screen in a pilot program, per Android Authority. Ads will appear when the large-format screen is idle, and the feature is currently limited to specific themes, including Weather, Color, and Daily Board. Art and Gallery themes are exempt. For brands, personalization of ads will be key. Samsung is counting on the family cook or hungry teen to see the placements. Using the tech giant’s data, advertisers can reach a hungry crowd just as they reach for their next snack.

YouTube is making livestreaming a central pillar of its platform with its most sweeping update yet. More than 30% of logged-in viewers watched live video in Q2 2025, and new features aim to boost engagement and monetization. Updates include YouTube Playables, dual horizontal and vertical streaming with a unified chat, AI-generated highlight Shorts, and side-by-side ad formats that don’t interrupt streams. The company is also enabling midstream exclusivity for members. For creators, livestreaming is now easier to scale and monetize; for brands, it’s a fresh avenue to connect with highly engaged audiences—and increasingly, to drive commerce.