US Ecommerce Forecast 2024

Retail Sales Will Chart a Modest and Steady Course Through Ongoing Headwinds

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About This Report
US retail and ecommerce sales will maintain stable growth over the next five years, with pockets of opportunity emerging from new digital consumers and mobile-first online shopping trends.
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US retail sales will grow at a modest and stable pace through 2028, with ecommerce progressing more than four times faster than in-store sales. Major retailers are returning to online sales growth after a tumultuous period of post-pandemic adjustment. Gen Z consumers and product category trends present key opportunities for growth in digital commerce.

Key Question: What’s the outlook for US retail and ecommerce sales over the next five years?

Key Stat: US ecommerce sales will grow by 8.7% in 2024 to nearly $1.2 trillion, comprising 16.2% of total retail sales.

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Sky Canaves

Contributors

Ethan Cramer-Flood
Suzy Davidkhanian
VP, Content
Donte Gibson
Senior Chart Editor
Brian Lau
Forecasting Analyst
Wendy Louie-Lam
Senior Forecasting Analyst
Wendy Malloy
Director, Reports Editor
Emma Noyes
Amy Rotondo
Director, US Research
Sakina Thanawala
Matt Torpey
Senior Chart Data Specialist
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